Terms & Conditions

These terms and conditions govern your relationship with Vixen Dance & Fitness (“we“, “us“, “our“). By enrolling in our classes, you agree to comply with these Terms and Conditions. Please read them carefully.

Effective From: 01/02/2021

Updated Date: 19/04/2025

Fees, Deposits and Refunds

1. Free Trials

  • You are entitled to one free trial class per style.

  • If you do not attend your scheduled free trial, you forfeit your right to another free trial for that class. Any subsequent bookings will be chargeable as either a deposit or the full class fee.

2. Class Fees

  • Classes are charged monthly via GoCardless or termly in full.

  • Payments are due on the 1st or 28th of each month.

  • If joining us part way through a term you will be charged for the remaining classes in that term. If you join us towards the end of a term or the end of the dance year, your enrolment will be carried forward to the following term.

  • Refunds are not available for non-attendance or withdrawal partway through a term.

3. GoCardless T&C’s

  • Payments are processed securely through GoCardless Which has it’s own data protection, privacy policy and Terms and Conditions. Please visit https://gocardless.com/ for information on how your payment information is handled.

  • You are responsible for ensuring your payment details remain up to date and that sufficient funds are available for each payment.

  • You are responsible for any bank charges incurred due to chargebacks, failed, late or returned payments. Any such charges will be added to your next invoice or may be requested by separate bank transfer and must be paid within 7 days notice.

4. Non-Attendance and Holidays

  • Please inform us of any non-attendance or holidays with as much notice as possible.

5. Cancelled Classes

  • If a class is cancelled by us due to unforeseen circumstances (e.g. illness). the class will either be rescheduled or credited to your account.

  • A class will only be credited to your account if a rescheduled class is not available.

6. Term Duration and Withdrawal

  • Terms run for a minimum of 12 weeks. All scheduled classes within this term are chargeable.

  • To cancel enrolment, notify us by the end of the term. Withdrawal partway through a term incurs a £60 cancellation fee per child enrolled.

7. Price Reviews

  • We reserve the right to review and adjust our fees. You will be given at least 28 days written notice of any fee changes.

8. Force Majeure

  • We shall not be liable for any failure to perform our obligations where such failure is due to events beyond our reasonable control (including but not limited to pandemics, natural disasters or government restrictions).

Payments

1. Payment Methods:

• Payments are processed monthly via GoCardless or termly in full via bank transfer.

• Weekly or “pay-as-you-go” payments are not available.

• Payments are deducted on either 1st or 28th of each month. You must confirm your preferred date upon enrolment.

• All fees must be paid in full before the end of the dance year. If the final scheduled payment date (28th) falls after the end of the dance year, we reserve the right to bring forward the final payment to ensure your account is settled in full.

2. Default Payments:

• If a payment defaults, GoCardless will attempt to recollect it. Additional charges incurred for failed payments will be added to your next invoice.

• If payments continue to default, we will contact you to resolve the issue. Persistent non-payment may result in exclusion from classes and further action.

3. Late Payment Charges:

• Payments overdue by more than 30 days may incur late payment interest at the statutory rate, plus a minimum recovery cost of £40.

• Failure to make payments on time may result in the suspension of your child’s class until the outstanding balance is cleared.

• We reserve the right to refer unpaid fees to a debt recovery service where necessary.

4. Refunds:

• Refunds are not provided for non-attendance or holidays within term time.

• Cancelled classes by us will be rescheduled or credited if a rescheduled class is unavailable.

Register, Attendance and Absence

1. Register:

• Attendance is recorded for every class.

2. Non-Participation:

• Watching a class without participating is considered attendance and is chargeable.

3. Lateness:

• If you/your child will be late, notify us as soon as possible. Classes will proceed as scheduled.

4. Missed Classes:

• Non-attended classes are non-refundable.

Withdrawal from Classes

1. End-of-Term Withdrawal:

• Notify us by the end of the term to cancel enrolment for the following term.

2. Mid-Term Withdrawal:

• Mid-term withdrawal incurs a £60 cancellation fee per child enrolled.

Permission

1. Consent Forms:

• A signed consent form is required for participation. This includes providing medical details for safety purposes.

• Permission is also required for the instructor (a certified first aider) to administer first aid in emergencies. You may opt out of this at any time.

2. Media Consent:

• You may opt into or out of photographic/video consent for social media purposes, in line with our Social Media Policy.

3. Physical Contact:

• Physical contact may be necessary for safety or instruction. Contact us with any concerns.

4. Waiver for Independent Arrival and Departure:

  • For children aged 10 and over, a waiver must be completed by their legal parent or guardian if they wish to arrive at or leave classes without an adult present. This ensures we maintain a safe and accountable environment in line with our safeguarding policy. For further details, please refer to our Safeguarding Policy or contact us directly.

Communication & Correspondence

  • All communication regarding students will be sent to the primary account holder.

  • We are not responsible for incorrect contact information provided by account holders.

Content, GDPR & Data Protection

  • We reserve the right to change timetables, advertisements, or content without prior notice.

  • All published content is accurate at the time of publication but may be subject to change.

  • Terms and conditions may be updated for the benefit of students, parents, participants, or Vixen Dance & Fitness.

  • Your personal data is handled in accordance with GDPR and our Data Protection Policy. By enrolling, you consent to the processing of your data as outlined in our Privacy Policy.

Agreement to T&Cs

  • By enrolling in classes with Vixen Dance & Fitness, you agree to these Terms and Conditions. Please contact Bella with any questions or concerns.